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Recently Created Knowledgebase Articles Views
Rules and Filters
Introduction
Mail Rules are sets of conditions that trigger specific actions, that are actuated w...
656
Ticket Queue Totals
ticketCount
This RPC function retrieves the total open/deferred tickets in an administrator's par...
64
AWBS SSO (single-sign-on) Module
Introduction
While we innately possess our TWIRL system, whose purpose is to (through a uniform i...
80
Bridging Client Records (K)
clientBridge
A more complex call, this RPC function allows you to bridge client records based on ...
325
Turning E-Mail into Tickets
Introduction
SCRM is able to convert emails into tickets. This article serves to explain how you...
1392
Top Searches Views
Welcome to Saeven|CRM
A growing business has at the heart of its evolution the goal of a positive customer experience. Pro...
9775
Installation and Maintenance
Installing Saeven|CRM on your Server
SCRM can be installed in two ways:
as a master install...
4622
Initial Configuration
What first?
Having installed everything that needs installation, it's time to start configuring! ...
4099
Getting Started
Starting the SaevenCRM Client
With your Saeven|CRM PHP-Framework and desktop client installed, ...
3446
Installing the Desktop Client
The desktop client requires that Java 6.0 be installed (1.6.0+) and that an Internet connection is a...
2422
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